May 7, 2011

整理:Seiri (Tidiness)

It's been almost 3 weeks I didn't publish anything on my blog. I was so busy with my work here. We are now facing a new business environment after the earthquake and tsunami disaster. The market starts to recover slowly but we are worried about supplies and summer power shortage. First quarter budgets must be reconsidered because market is still shrinking. It will be a slow starting in the first quarter. However, I think after June the effect from recovery needs will rise rapidly, so we must be prepared for it. It will be really competitive to most of SME Companies to survive by scrambling limited market areas. I have to propose new strategies to create and deliver new value added product development and cost down kaizen planning. On the other hand, our new factory construction will be delayed for few months because we are facing steel shortage problem. My teams are trying our best to reduce delay. We have to calculate back the cost and risk that we will be facing from the delay. We have to renegotiate with all maker because of this delay. It's really a hard task for us to plan all over again.

Today I would like to write about “Seiri” which is one of the 5S process. I already explained about what 5S is and why you need to implement the 5S method in your organizations. You can read it in my previous post dated Jan 23, 2011.

The definition and simple explanation about Seiri will be as follows:
-       Distinguish the necessary items from the unnecessary ones.
-       Separate necessary from unnecessary information.

The first step of the "5S" process, Seiri, refers to the act of throwing away all unwanted, unnecessary, and unrelated materials in the workplace. The people involved in Seiri must not feel sorry about having to throw away things. The idea is to ensure that everything left in the workplace is related to work. Even the number of necessary items in the workplace must be kept to its absolute minimum. Simplification of tasks, effective use of space, and careful purchase of items follow because of Seiri.

It's simple isn’t? However this first step is the most difficult process to implement. I will explain the reason. First I would like to ask you few questions:

[1] What is necessary and unnecessary thing in your work place? Can you identify it easily?
[2] Is there are any Information, Documents, Products, Tools, etc... that you don’t really use it frequently but you have to keep it, in case somebody ask you or maybe you need it for future usage?
[3] Is there any things that u hold/save that you don’t know why you have to hold/save it?
[4] Is there any dead stock or slow moving inventory in your factory that you have to keep it because of salesman or managers ask to keep it?

There are a lot of questions I can ask, but my point is that Seiri is about “throwing away” and for that we must b e aware what is necessary and unnecessary. If we really do see around us, there are a lot of things that we don’t really need for the work purpose but we feel safe and convenient if we keep it. It's our nature to feel safe but unfortunately this will slow down the innovation process.

Why throwing is so important? Imagine you don’t throw your garbage, your house will be full with garbage and it will be really smelly. So how do we identify garbage? We never even think about it, we will throw it unconsciously. If our house is full of garbage we cannot live in it, we lost a lot of spaces, we cannot relax because of the rotten smell and we will be sick. How can we be happy with our beloved family in this kind of environment? However there are some people that feels comfortable with a lot of garbage in their houses, I had seen few, many times in TV.

Whether we realize it or not, actually it works as same as in our organization, “Garbage” in our organization are never going to smell and it make us comfortable. However our mind will lose a lot of spaces and we will start losing the creativity without even realizing it. Throw means to be lean, to create new space in our workplace/business. Peter Drucker had taught us that the first step of the innovation is to throw away the hackneyed things/matters systematically. We need to focus on growing fields to achieve continuous innovation and for that we must throw unnecessary things out from our business.

Seiri is a basic philosophy to be lean. It is not easy to lean because most of us will have desire to stay maintain in current situation (Mechanism for the maintenance of the status quo). We need space to change but we will feel discomfort to change. In other word we will feel discomfort when we need to be change. For most of us, our problem isn’t that we don’t know what we need to do differently or what we need to do better. For most of us, we simply don’t act on what we know to be true. Why not? Because doing what is right often requires that you do what is uncomfortable. The discomfort is not without its reward. As it turns out, the longer you continue to take the actions that are uncomfortable, the more comfortable they become–especially as our results improve. After you have taken the new actions long enough, it becomes uncomfortable to go back to what you were doing before. It becomes difficult to go back to do what you knew to be wrong. You can never reach this point if you aren’t willing to take new actions based on what you knew to be right.

By Implementing Seiri you will be trained to deal with changes. Like I have said earlier, before you start Seiri you must be aware and understand your mission in the organization. First we must really understand our organization vision, if you are in management board or owner of a business, make sure your employees understand the vision and make sure their missions are clear. Improvement begins with the willingness to take new actions and to adopt new and better behaviors. In order to know that what you are doing is wrong and to continue to do so is no better than not knowing. Changes is never easy. Most of the companies that wanted to apply 5S do not really understand about 5S, most of them implement 5S for make their company look clean and tidy. I had seen many CEOs and board who speak about 5S but they do not really believe that 5S methods will change their management system and gain profit for them. Implementing Seiri needs you to be aware of environment changes, you need to have courage and take responsibility if you really want to define unnecessary things and throwing it out. That’s how 5S journey will begin your organizations.

I hope that you will understand about Seiri from my explanation. It is really important to understand the philosophy before you adopt the methods. Otherwise you will lose yourself when hard challenges occur during the implementation process. I will explain about some method to implement Seiri in future post.

Apr 14, 2011

Japan Economy Impact

The 9.0 scale earthquake & tsunami have destroyed most of cities near the sea in TOHOKU area and most of the cities suffered malfunction of economic activities. Auto plants, electronics factories and refineries shut, roads buckled and power to millions of houses and businesses were knocked out. Several airports, including Tokyo Narita Airport, were closed and rail services halted. All ports were shut. The worst matter is about Fukushima Nuclear Reactors damages still remain in critical situation. Massive amount of radioactive Iodine-131 found in the sea water near the reactors. The measured result is 7.5Million times higher than normal level. The Japanese Government estimation this month of the direct damage from the disaster is as much as $310 billion, making it the world's costliest natural disaster, thus far. The figure could be even higher, as the estimation does not include losses pertaining to economic activities from planned power outages or the broader impact of the crisis at the stricken nuclear power plant in Fukushima, which economists said pose the biggest risks to the economy of Japan. The impact from the planned power outages is likely to be significantly on a very high note. This estimated range would amount to about 6% of Japan’s GDP (Gross Domestic Product).

Yen per Dollar rate and Nikkei Average



The graphs show how earthquake effect Japan economies. My personal opinion is that Yen rates raised up very high because most of investors thought most of Japanese investors will try to bring asset from out of Japan back to Japan to recover the crisis, so everybody will buy yen because they knew yen will be valuable and needed. This is affecting from money game that someone is manipulating information and trust to gain profit, that is how the systems work. I think Japanese Investors will not easily bring back their asset because they will think about risk distribution. Even insurance companies must have enough cash in Japan. I think most of investors will return back the asset partially time to time. However it doesn’t matter of what the investors believe. Somebody surely making big profits from this phenomenon. Nikkei average dropped down because most of the main companies are related to import and export sector therefore the investors will sell their stock when the yen rise up. The thing I see after the earthquake is, the asset/money from Japan easily flowing away from Japan and asset/money from outside hard to flow into Japan. I am worried that this process will speed-up the hollowing out of capital and Japan industries. However, it seems that the yen rate getting better slowly, maybe Central Bank of Japan action starting to give effect. In an initial response to the devastation, the Central Bank of Japan doubled the funds earmarked for purchases of a range of assets and started pumping record amounts of cash into the money market to prevent it from seizing up. Central Bank followed up by joining forces with other G7 central banks in a rare coordinated move to keep a rallying yen from inflicting further damage to the already crippling economy.

Currently, oil price rising up and most constructions material supplies are not enough to cover the demands, so this matter will slow down the constructions process that will delay the economic recovery. Power Supplies also will be a big problem because with current capability, they will not be able to cover power demand in the summer season (peak off the year). Power shortage will slow down the production in Japan; most of factories have to distribute their production load to prevent power shortage. In order to reduce peek value, we have to make sure to reduce overlapped power usage at the same time. Companies such as Sony Corp. and Toyota Motor Corp. have halted production after the 9.0-magnitude temblor and an ensuing tsunami damaged power-generating facilities including the Fukushima Dai-Ichi nuclear plant.

I think most of companies will use night time and holidays to distribute their production loads. However, they have to pay more to their employees for it. Distribution of production will encourage the distribution of logistic and at the same time management cost also will rise up. Therefore cost per product will rise-up. I don’t think the clients would agree to accept higher cost in the current situation. For many years Japan is suffering a great competition from China, Korea, and ASEAN and to remain competing in global market we have to implement more kaizen to reduce cost. We have to set priorities in order to focus on our resource while monitoring environment changes. Japan still under the threat of aftershock and nuclear power plant crisis, so most of companies in Japan will start to relocate the factories out of Japan to manage the risk and to reduce the cost. These also worries me because shifting factories to foreign will affect labor market and wage base that will shrink the domestic demand slowly for long range of time.

Government is short of money now, but by increasing the tax will not be a good decision to make. I hope they would not do it because it will slow down the economy activities. I think its time where Government, Industries and Academics collaborate to create new strategies to survive. For now Japan is world giant manufacturer, so that will make them compete with low wage labor from foreign countries. The problem is how to change the “Red Ocean” to “Blue Ocean”. I hope most of you all knew about Blue Ocean Strategy. Key concepts of blue ocean strategy are value innovations, the simultaneous pursuit of differentiation and low cost. New strategies must really understand the market needs that some time not only by providing highest technology and quality. The fact that Japan has great technologies never change, the problem is about market segmentation and positioning, how to deliver the best values to the right segment or layer of client in global market.

Government, Industries and Academics must start paradigm shift from “Product Out” to “Market In”. If we study marketing we will learn about Product Out and Market In, of course most of Japanese companies apply high level marketing technique to sell their product but what I personally realize is when we observe from macro perspective, Japanese are “職人:Syokunin” that mean craftsman. Spirit of craftsmanship makes them really discipline and mentally strong to execute their mission. They always focus in creating/producing high quality (function and structure) to make their client satisfied. Most of them dedicate their live for it. This great advantage some time will be a weakness when global market is changing, economic power balances are changing. This would mean that the developing country is starting to shift from labor market to consumer market. In this situation, people needs is really complicated depend on their cultures, economic status and their future visions. Even global markets now have similar financing system, logistic system and business standards, their needs are different. Craftsmanship's pride will sometime make them overlook what their clients want when the need is much low tech or simple. Sometime it is not about the technologies, it’s about the problem solution in daily life, to live in prosperity life…

I am sure Japan will rise back from this crisis. I am also will part of it. My personal thought is economy will start to recover from November 2011. It will take few years, maybe 5~6 years to recover fully. Every change will be chances of business, to anybody who thinking about gaining profit by contributing to Japan. Now its a great chance. Construction materials, furnitures, Baby foods, agriculture products is needed here. If the prices are lower than market price people will buy. Foods from foreign now will look safer than the local made foods because of nuclear radiation.

Apr 4, 2011

Thank You! To Kelab Putera 1Malaysia

29 March 2011, the Malaysian non-governmental organization “Putera1Malaysia club” came to our Yonezawa city for humanitarian mission. They brought us with daily food supplies like rice, meat, coffee and etc. They also provided us with medical experts for health check-ups and supplied us with some medicine too. The nuclear expert also explained to us the real status of radiation and advised us about precaution to radiation. Its been 2 weeks since the disaster happened, most Malaysian here already went back to Malaysia. However 15 of us (wife and me + 13 students) still have to stay here. The most important matter is that we felt safe and relieved after so long living under stress, we actually met and talked to other Malaysian. I really appreciate their spirit of coming to Yonezawa even under great risk of radiation. Some of them said on the way near Fukushima highway the Geiger counters (radiation sensor) started to alarm them with high radioactive level.

As Malaysian, I’m proud that my country took part to contribute to Japanese people by sending those supplies and manpower to show them that we care about them. Japan is located near a point where 3 tectonic plates (the Eurasian, Philippine and Pacific) coverage that makes the country always under the risk of earthquakes, tsunamis and volcanoes. Japanese live with these great disaster for centuries, so they are really sensitive about disaster management. However still we as humanbeing although having high technologies, we cannot predict and prevent nature power. I think this is the time that human being tested, we should think back about our responsibility as human in nature balance. For many decades we are competing with ourselves to live a better life, even sometimes we forget that we also can live in harmonies, helping each other.

I believe Japanese people can overcome these great challenges given to them. There is a Japanese proverb [災い転じて福となす(wazawai wo tenjite fukutonasu)] which means [turn a potential disaster to one's advantage or turn a misfortune into a blessing ].I hope this disaster will make them stronger and innovates their mind to a new dimensions. As I wrote in my previous post, my sincere condolences to everyone who are affected with earthquakes and tsunami. I pray to God for the safety of the people in Japan.

My wife and I would like to send our deepest and sincere regards and thank you to Datuk Abdul Azeez Abdul Rahim president of Putera1Malaysia club, Datuk Shaharuddin Md.Som the Malaysian Ambassador in Japan and all members who came to visit and help us the other day here. May God bless all of you. Thank you to media, such as tv3 and others who broadcasted my wife and my comments on television and newspapers. Our family felt safe and relieved to see us healthy here in Japan.

Apr 1, 2011

Information about Earthquake, Tsunami & Fukushima Nuclear Reactor

For everyone who is searching for information about TOHOKU earthquake, tsunami and Fukushima Nuclear reactor, u can find it from the links below.

[Earthquake & Tsunami]
[1] Japan Meteorological Agency: http://www.jma.go.jp/jma/indexe.html
Earthquake session: http://www.jma.go.jp/en/quake/

[2]Japan Quake Map: http://www.japanquakemap.com/

[3]Fukushima Nuclear Plant:
Timeline of the Fukushima nuclear accidents:


[5] Business Insider (Latest news by time): http://www.businessinsider.com/fukushima-nuclear-plant-2011-3

[6] Japan earthquake map: video reports (BBC news):

[7] Watch raw footage of the Japan earthquake and tsunami

[8] About Radiation
Main City Radiation Level: http://atmc.jp/
Environmental Radiation Level from Japan Government (MEXT) :

[9]Japan Economy Impact: http://www.japaneconomynews.com/

Mar 30, 2011

Construction of the Fukushima Nuclear Power Plants

 The plants at Fukushima are so called Boiling Water Reactors or BWR for short. Boiling Water Reactors are similar to a pressure cooker. The nuclear fuel heats water, the water boils and creates steam, the steam then drives turbines that create the electricity, and the steam is then cooled and condensed back to water, and the water send back to be heated by the nuclear fuel. The pressure cooker operates at about 250 °C.

The nuclear fuel is uranium oxide. Uranium oxide is a ceramic with a very high melting point of about 3000 °C. The fuel is manufactured in pellets (think little cylinders the size of Lego bricks). Those pieces are then put into a long tube made of Zircaloy with a melting point of 2200 °C, and sealed tight. The assembly is called a fuel rod. These fuel rods are then put together to form larger packages and a number of these packages are then put into the reactor. All these packages together are referred to as “the core”.



The Zircaloy casing is the first containment. It separates the radioactive fuel from the rest of the world. The core is then placed in the “pressure vessels”. That is the pressure cooker we talked about before. The pressure vessel is the second containment. This is one sturdy piece of a pot, designed to safely contain the core for temperatures several hundred °C. That covers the scenarios where cooling can be restored at some point.

The entire “hardware” of the nuclear reactor – the pressure vessel and all pipes, pumps, coolant (water) reserves, is then encased in the third containment. The third containment is a hermetically (air tight) sealed, very thick bubble of the strongest steel. The third containment is designed, built and tested for one single purpose: To contain, indefinitely, a complete core meltdown. For that purpose, a large and thick concrete basin is cast under the pressure vessel (the second containment), which is filled with graphite, all inside the third containment. This is the so-called “core catcher”. If the core melts and the pressure vessel bursts (and eventually melts), it will catch the molten fuel and everything else. It is built in such a way that the nuclear fuel will be spread out, so it can cool down.

This third containment is then surrounded by the reactor building. The reactor building is an outer shell that is supposed to keep the weather out, but nothing in. (this is the part that was damaged in the explosion, but more to that later).

About Radiation
The radiation level getting higher around TOHOKU areas after Fukushima Nuclear Plant being damaged by tsunami. However Japan Government announced that the situation is still under control and no harm to human as for now. Most cities start to monitor the radiation level. We can see latest information about radiation level from MEXT (Ministry of Education, Culture, Sports, Science and Technology)
Chart below shows about radiation levels and its effect to human body. Yonezawa City's radiation is very low at about 0.1 microseiverts. However at Fukushima Nuclear Plant it is about 1000 milisieverts (near reactor 2). 1000 milisieverts is maximum range for measurement, it means they really don’t have the real value of radiation level there…

There is massive leakage that already pollutes cooling water near the reactor. As a result of finding plutonium and finding a high density of radiated water, it’s clear that the fuel has melted. Radiation levels are soaring in seawater near the crippled Fukushima plant core. Two weeks after the nuclear power plant was hit by a massive earthquake and tsunami, tests on 25 March showed radioactive iodine had spiked 1,250 times higher than normal in the seawater just offshore the plant. Radioactive water has been found in all four of the reactors at the plant, which workers are continuing to pump out in an attempt to restore the plant’s cooling system. Nuclear safety official Hidehiko Nishiyama said that the cooling the reactors is the priority at this point. The removal of the contaminated water is the most urgent task now, and hopefully we can adjust the amount of cooling water going in,” he told the Associated Press.

What Types of Radiation Are There?
The radiation one typically encounters is one of four types: alpha radiation, beta radiation, gamma radiation, and x radiation. Neutron radiation is also encountered in nuclear power plants and high-altitude flight and emitted from some industrial radioactive sources.
  1. Alpha Radiation
Alpha radiation is a heavy, very short-range particle and is actually an ejected helium nucleus. Some characteristics of alpha radiation are:
Most alpha radiation is not able to penetrate human skin. Alpha-emitting materials can be harmful to humans if the materials are inhaled, swallowed, or absorbed through open wounds. A variety of instruments has been designed to measure alpha radiation. Special training in the use of these instruments is essential for making accurate measurements. A thin-window Geiger-Mueller (GM) probe can detect the presence of alpha radiation. Instruments cannot detect alpha radiation through even a thin layer of water, dust, paper, or other material, because alpha radiation is not penetrating. Alpha radiation travels only a short distance (a few inches) in air, but is not an external hazard. Alpha radiation is not able to penetrate clothing. Examples of some alpha emitters: radium, radon, uranium, thorium.

  1. Beta Radiation
Beta radiation is a light, short-range particle and is actually an ejected electron. Some characteristics of beta radiation are:
Beta radiation may travel several feet in air and is moderately penetrating. Beta radiation can penetrate human skin to the "germinal layer," where new skin cells are produced. If high levels of beta-emitting contaminants are allowed to remain on the skin for a prolonged period of time, they may cause skin injury.
Beta-emitting contaminants may be harmful if deposited internally. Most beta emitters can be detected with a survey instrument and a thin-window GM probe (e.g., "pancake" type). Some beta emitters, however, produce very low-energy, poorly penetrating radiation that may be difficult or impossible to detect. Examples of these difficult-to-detect beta emitters are hydrogen-3 (tritium), carbon-14, and sulfur-35.
Clothing provides some protection against beta radiation. Examples of some pure beta emitters: strontium-90, carbon-14, tritium, and sulfur-35.

  1. Gamma and X Radiation
Gamma radiation and x rays are highly penetrating electromagnetic radiation. Some characteristics of these radiations are:
Gamma radiation or x rays are able to travel many feet in air and many inches in human tissue. They readily penetrate most materials and are sometimes called "penetrating" radiation. X rays are like gamma rays. X rays, too, are penetrating radiation. Sealed radioactive sources and machines that emit gamma radiation and x rays respectively constitute mainly an external hazard to humans. Gamma radiation and x rays are electromagnetic radiation like visible light, radio waves, and ultraviolet light. These electromagnetic radiations differ only in the amount of energy they have. Gamma rays and x rays are the most energetic of these. Dense materials are needed for shielding from gamma radiation. Clothing provides little shielding from penetrating radiation, but will prevent contamination of the skin by gamma-emitting radioactive materials. Gamma radiation is easily detected by survey meters with a sodium iodide detector probe. Gamma radiation and/or characteristic x rays frequently accompany the emission of alpha and beta radiation during radioactive decay.

Examples of some gamma emitters: iodine-131, cesium-137, cobalt-60, radium-226, and technetium-99m.

[Reference: Health Physics Society]
http://www.hps.org/publicinformation/ate/faqs/radiationtypes.html




Mar 28, 2011

Fukushima Daiichi Nuclear Plant...

As we all know after the earthquake occurred giant scale of tsunami wiped all cities near the sea. As I mentioned before it was the worst tragedy I ever saw. It happened in just 6 minutes then it ended. However another disaster happened when Fukushima Daiichi (means No 1) Nuclear Plant that was hit by tsunami had major damages. At that time, eleven nuclear reactors at the four nearest power plants automatically shut down upon sensing ground accelerations, stopping the nuclear fission of uranium in their cores. Nuclear fuel requires continued cooling even after a plant is shut down, though, because residual fission products continue to decay and produce a huge amount of heat.
TThe Japanese plants use continually-pumped water, which absorbs a great deal of heat, to cool their nuclear reactors. The earthquake knocked out the electricity at the Fukushima Daiichi plant run by Tokyo Electric Power Company (TEPCO). Emergency diesel generators were used to pump water to cool Reactor Units 1, 2 and 3, which had been operating at the time of the quake, but an hour later, the back-up generators were knocked out by tsunami flooding.

Insufficient power means that water could not be pumped through the nuclear cores quickly enough. As the water inside the reactors heated up too high and started boiling, the water level dropped inside the cores, and the pressure rised from the steam. TEPCO declared a state of emergency. Japanese authorities ordered the evacuation of residents within a 20-kilometer radius of Fukushima Daiichi, and told people within a 20 to 30-kilometre radius to remain indoors. There had been release of radiation from the nuclear power plant.
Reactor Units 5, 6 thought to be in a cold and safe shutdown and the cooling water temperature was found to be dropping. Japanese Government and TEPCO still struggle to solve Unit 1,2,3,4 cooling problems.

Over the following days there was evidence of partial nuclear meltdowns in reactors 1, 2 and 3; hydrogen explosions destroyed the upper cladding of the building housing reactors 1 and 3; an explosion damaged reactor 2's containment; and severe fires broke out at reactor 4. The Japanese authorities rated the events at reactors 1, 2 and 3 as a level 5 (Accident With Wider Consequences) on the International Nuclear Event Scale, while the events at reactor 4 were placed at level 3 (Serious incident).

The problem that scares me is about Nuclear Radiation leakage. I personally think the accidents are different from Chernobyl nuclear plant because the type of reactor used is very different. The Chernobyl plant used graphite as a neutron moderator to produce nuclear fission of the fuel rods. The reactor had no core containment vessel. After the explosion, the graphite, which is made of carbon, burned along with the fuel rods in an exposed state. The possibility is low that a large fire will break out at the Fukushima plant.

On the other hand, the six reactors at the Fukushima plant have a much higher combined power output, and the volume of radioactive materials contained in the reactors are several times greater than at Chernobyl. The outputs of the reactors at the Fukushima No. 1 plant range from 460,000 kilowatts at the No. 1 reactor to 784,000 kilowatts for the No. 2, No. 3 and No. 4 reactors. The combined power output is about three times than 1 million-kilowatt output at Chernobyl. There is a high possibility of large amounts of toxic radioactive materials in the fuel rods, but the levels depend on how long the fuel rods have been used.


[For Detail Information]
  1. http://en.wikipedia.org/wiki/Fukushima_I_Nuclear_Power_Plant
  2. Timeline of Events at Japan's Fukushima Nuclear Reactors By Natalie Wolchover, Life's Little Mysteries Staff Writer]


Mar 22, 2011

WHAT HAPPEN...

When the earthquake occurred, I was at my office explaining about method to analysis data. Suddenly my office started shaking slowly for few seconds and turn bigger. I only waited for 4 seconds and I started walking out from the building. I have learned a lot about earthquake when I experienced Niigata Chuetsu earthquake, therefore eventhough it was a scary moment but I still can control myself to stay calm. The whole building started to shake strongly and it was a very noisy sound all around. Maybe for people who had never experience earthquake, they will think that the building is going to collapse.

Yonezawa city is located in the center between the Pacific Ocean and Sea of Japan. Earthquake is rare phenomenon here, therefore most of people here are not well prepared. Most of the workers were panic, we all assembled in the large ground behind the factory. The most scary thing when big earthquake like this occurred is all live line such as electric powers, water, phone lines will be out of order. We were lucky most of live line work as normal. Only all phone lines cannot be used. I tried to call my wife but the phone not even ringing.

I was really worried about my wife because it was her first time experiencing earthquake, she will be shocked and panic. I waited until the shake stopped, it took about 5-6 minutes. Then I immediately took my car and rushed to my house which is about 15 minutes from my office. As I imagined, my wife freaked out and crying scared. I never see her like that before, it makes me felt really sad. I was speechless and no single word came out from my mouth for her, I could only hold her tight in my arms. After a big earthquake like this, there will be a series of aftershock, therefore we decided to not stay in the house for a while. I took my car and went to the petrol station to refill petrol in my car, then we went to buy some instant food in case of emergency. At that moment no one were rushing to buy things yet because most of the people still don’t know what to do. Then we went to my company to report and I took my notebook pc home. At that evening when I watched TV, I was really shocked with the scale of the tsunami. The real panic happened the next day when everybody started filling petrol and buying everything in the shop. In a day all petrol, foods, daily supplies are gone!

Earthquake and tsunami destroyed most of logistic network in TOHOKU. Most of supplies are stopped and it started to turn to negative spiral when all oil and petrol are not enough for transportations. All petrol stations are closed they only have petrol for emergency usage such as ambulance, police patrol car and etc. During weekend we just stayed at home gathering information. Now at these moment supplies started to come but still have a lot of limitations. I waited for almost 2 hours or more 6:50am~9:00am just to fill about 20 litres of petrol which is less than ½ tank. Foods also very limited. The main reason is most of people are hoarding so there is not enough oil and supplies for affected area. It is getting better now, I was really sad and ironic without been noticed the people in safer place slowdown the supplies for needed ones. Nobody doing it purposely but it is how the economy works. We are all connected in economic world. Another reason why supplies is slow is due to the earthquake, oil factories and logistic companies have to check their facilities first to ensure the safety. I hope by next week most of logistic problems can be solved because most of disaster area needed supplies as soon as possible.

I started work on 14th March as usual. My wife was still scared because the Fukushima Nuclear Power Plan still in critical situation. However as Top Manager I have to show my commitment towards the company, two of our factories had been destroyed by tsunami and another one in Sendai city had major damage because of earthquake. I really felt grateful, although my wife was still in shock, however she really understand my situation and let me go to work. I felt complicated but I really love her so much, she is a great wife!

First day of work is a disaster. We cannot use phones and faxes so we cannot contact our clients or makers. We checked the damages then tried to continue gathering information. I ordered our IT department to printout all orders balance and checkout the materials that we are able to produce. We were lucky mobile internet can be used so we can contact many clients and makers using emails. Second day most phone lines can be used so we started to contact our client to ask their conditions. We set 3 stages for labeling our clients' conditions, RED as destroyed or cannot be reached, Yellow as can be reached but cannot operated for few days (weeks) and BLUE for fully operating. Production priority is focused on Blue level while setting up the supply chain. Even we had aftershock threat and power problem, we use whatever we have to support our clients. Most of clients and makers are now able to start working however some of them were destroyed in tsunami and will be taking long time to fully recover.

Some people asked me, why I went work at this kind of time, I simply said a lot people in trouble needed us. There is a lot of method to help. If I can help my clients through my work it is honorable things to do. However I had decided I will leave Japan when Malaysian Government or Japanese Government ask me to go back. I work as professional so I cannot just run from responsibility, I need some reason to return home. If Malaysian Government Authority read this blog please sponsor us in Yonezawa to go back to Malaysia so I have reason to apply for holiday to my company (laughing). I’m really in a complicated situation.

At this moment nothing happens yet, I will continue to monitor the situation. To be frankly the Fukushima Nuclear Power Station situation not showing any good results, I believe Japanese Government and Tokyo Power Corp with solve this problem. Yonezawa city is just 97km from Fukushima Nuclear Power Plant The radiation level is rising up however it is still in a safe zone. I hope they can solve this problem before it became worst. I am also worried about how radiation will affect the soil, water and air for future. I will write about Fukushima Nuclear Power Plant in my next post.  

TOHOKU EARTHQUAKE AND TSUNAMI (東北地方太平洋沖地震)

14:46 JST (05:46 UTC) on Friday 11 March 2011 is one moment that I will never forget in my whole life. 9.0-magnitude mega thrust earthquake occurred in "Tōhoku region Pacific Ocean offshore. The epicenter was 130 kilometers (81 mi) off the east coast of the Oshika Peninsula of Tōhoku near Sendai, with the hypocenter at a depth of 32 km (19.9 mi). The earthquake triggered extremely destructive tsunami waves of up to 10 meters that destroy almost all cities near ocean offshore.




I live in Yamagata Prefecture Yonezawa City. My area also have been hit by more than 5 almost 6.0 magnitude earthquake. It was not my first experience, I had experienced a 7.0-magnitude earthquake when Niigata Chuetsu earthquake occurred on 23 October 2004. During that time I slept in my car for 5 days and it take months to recover from all the damages. I was really scared and focus to survive. After 7 years I was shocked again with giant earthquake. This time I even felt more than 5.0 magnitude, the scale of this earthquake are far bigger than I or anyone could imagine. It was the biggest disaster I ever can imagine. The duration of the earthquake is only 6 minutes but during this 6 minutes, it was the scariest moment in Japan. In these 6 minutes almost 8,450 people were killed, including missing people is about 21,000 people and the numbers increasing from time to time. 19,000 buildings have been destroyed by the tsunami. I was very near to the area at that moment, the most sad moment in Japan, seeing most of the cities were destroyed by the tsunami.

Now almost 340,000 people living in evacuation shelters. Some of them still searching for their families and relatives. Can you imagine how they feel searching for their families in the worst environment, no one wanted to go to visit the mortuary because they still cannot accept losing their loving family members. I cannot stand watching people suffering for their lost, it makes my tears drop again and again. Although this is the worst disaster in the history, we will try to rise back with whole strength and spirit to keep living. My sincere condolences to everyone who are affected with earthquake and tsunami. I pray to God for the safety and well-being of the people in Japan.


We in Japan now working hard to fix the situation to be back to normal. However the situation does not allow premature conclusions because Fukushima Nuclear Power Plant still in critical situation. I will explain in future post regarding this matter. I also will explain the detail situation in my future post.

I call upon people who wanted to support and help the victims of this disaster, please donate because they need a lot of support and also prayers. My area Yonezawa city is situated near Fukushima and Sendai. I also send some money and foods for some people. If anyone of you wanted to help the victims of this disaster in Japan you can donate from google site http://www.google.co.jp/intl/en/crisisresponse/japanquake2011.html 
or other organizations which are collecting donation for the earthquake and tsunami victims in Japan. Please be very careful about nominal donation scam for earthquake victims.

Jan 31, 2011

Why 5S?


5S has many purposes. We will find that the basic purposes as stated in some books and internet will be

1) Improvement in Operation Efficiency
2) Improvement in Safety
3) Improvement in Morale

However, Why is 5S important to our organization?
Before implementing 5S in our organization, we must understand that 5S final aim is to make everybody in the organization live in happiness.

What is happiness to employee or employer in working organization?
- Basic Salary, Bonus Up (Have enough money to enjoy life)
- Able to use Paid Vacation without any problem (Have enough Time for private life)

Simple isn't it? Our organization must have enough profits to make people happy.
As we all know, the profits come from the clients, therefore in order to make the client choose us we must be able to make them feel relieved (cost/quality) and safe (delivery).
No matter how big the organizations are, our clients are also people like us. So everybody wants to feel secure and relieve with every activities or decisions they made.

What I am trying to explain here is that 5S is a method to deliver security and safety to your client to make them choose you in their business decision. However, the problem is, have the products that our clients bought from us satisfies them to compare with our competitors? The answer would be, in order to make our clients keep choosing us, we need to innovate our management system. Therefore we have to collaborate in a lot of dimension to use the management resources effectively for the revitalization of our organization. By using 5S method properly we will make our clients feel safe and secured. As a result our company's sales will increase and gain enough profits. 5S implementations will make us able to innovate the internal and external of the management environment. 

What I meant from the Internal Environment Innovation are:
(1) Reconsidering/reconstruct attributes of the organizational function.
(2)Clear Mission to all functional department/group in organization.
(3)Clear Mission to all position/duty/work unit/training.

On the other hand, the External Environment Innovation are:
(1) Application of data analysis (Sales, Production, etc) in decision making.
(2) Continuous Markets, Clients, Products, Competitors Analysis.
(3) Strategies and Tactics designing/planning.

5S is not just a tool to clean your workplace, correct understanding of the concept will make us see larger image to solve a lot of problems in our organizations. I am not saying that 5S will solve everything but by implementing 5S we will visualize our organization's problems and make us able to build strong beam to stabilize our organization. If there is any organization that can successfully implement 5S, I am 100% sure that they will be able to implement any higher level management methods or technologies in their organization. 5S will be a good benchmark to label the level of our management systems. This is the reason why I would like to suggest to apply 5S in your organization.

Jan 23, 2011

WHAT IS 5S

In previous post I had explained about 4 stages to achieve management innovation. The first stage is about workers awareness innovation in your organization. 5S method is a great way to clear this stage.

About 5S definition we can find it in internet, simply 5S is [整理:Seiri、整頓:Seiton、清掃:Seisou、清潔:Seiketsu、躾:Sitsuke], Based on five Japanese words that begin with ‘S’, the 5S Philosophy focuses on effective work place organization and standardized work procedures. Lets look at the Definitions of every ‘S’.

(1)  整理:Seiri (Tidiness)
-       Distinguish the necessary items from the unnecessary ones.
-       Separate necessary from unnecessary information.
The first step of the "5S" process, Seiri, refers to the act of throwing away all unwanted, unnecessary, and unrelated materials in the workplace. People involved in Seiri must not feel sorry about having to throw away things. The idea is to ensure that everything left in the workplace is related to work. Even the number of necessary items in the workplace must be kept to its absolute minimum. Because of Seiri, simplification of tasks, effective use of space, and careful purchase of items follow.

(2)  整頓:Seiton (Orderliness)
-       Anyone can access or return necessary item, any time in the quantity needed.
Seiton, or orderliness, is all about efficiency.  This step consists of putting everything in an assigned place so that it can be accessed or retrieved quickly, as well as returned in that same place quickly.  If everyone has quick access to an item or materials, work flow becomes efficient, and the worker becomes productive.  The correct place, position, or holder for every tool, item, or material must be chosen carefully in relation to how the work will be performed and who will use them. Every single item must be allocated its own place for safekeeping, and each location must be labeled for easy identification of what it's for.

(3)  清掃:Seisou(Cleanliness)
- Clean the workplace; everyone should be a janitor
Seisou, the third step in "5S", says that 'everyone is a janitor.'  Seisou consists of cleaning up the workplace and giving it a 'shine'.  Cleaning must be done by everyone in the organization, from operators to managers. It would be a good idea to have every area of the workplace assigned to a person or group of persons for cleaning. No area should be left unclean. Everyone should see the 'workplace' through the eyes of a visitor - always thinking if it is clean enough to make a good impression.

(4)  清潔:Seiketsu(Standardization)
-       Standardize the way of maintaining cleanliness
The fourth step of "5S", or Seiketsu, more or less translates to 'standardized clean-up'. It consists of defining the standards by which personnel must measure and maintain 'cleanliness'.  Seiketsu encompasses both personal and environmental cleanliness. Personnel must therefore practice 'Seiketsu' starting with their personal tidiness. Visual management is an important ingredient of Seiketsu.  Color-coding and standardized coloration of surroundings are used for easier visual identification of anomalies in the surroundings. Personnel are trained to detect abnormalities using their five senses and to correct such abnormalities immediately.

(5)  :Sitsuke(Discipline)
-       Practice 'Five S' daily - make it a way of life; this also means 'commitment'
This is by far the most difficult S to implement and achieve. Human nature is to resist change and more than a few organizations have found themselves with a dirty cluttered shop a few months following their attempt to implement 5S. The tendency is to return to the status quo and the comfort zone of the "old way" of doing things. Sustain focuses on defining a new status quo and standard of work place organization.

The definition of 5S is like above, it looks very easy but in reality even in Japan most of companies failed to gain result from 5S activities. Most of CEO just understands the 5S by the definition without knowing what 5S philosophy is and how to use 5S to innovate the management system. Even they understand the theory most of them will relate 5S to tidiness, cleanliness. They will be satisfied when the workplace looks clean and tidy. It’s not about the result, it’s about the process of how you coach your worker in implementing 5S. Therefore some organization need experts to coach them. There is big difference between workplace that is clean without using 5S and the one using 5S. In order to apply 5S in our organization we must first really understand the philosophy of 5S. I will explain it in my future post.        

Jan 8, 2011

4 Stages towards Management Innovation

In my previous blog i wrote why we needed to innovate the management system. The word Management Innovation itself has wide definition. If we search about management innovation there are lot of methods or approaches to innovate the management system. I don't want to evaluate which one is good or not because every and each method have their own merits and demerits, the important part is how we apply and work it out in our business environment. However I would like to share my knowledges and experiences in 4 stages towards Management Innovation.

Innovating management system means that we need to create a paradigm shift in our management system drastically. In this process a lot of energies required and a lot challenges have to be faced. Management Innovation that I am heading to is whereby every person in the organization participates and take part in the process.The combination of Bottom-up activities and Top-down strategies must be well-planned to revitalize the whole organization.

1) Stage 1 : Awareness Innovation
First Stage is the stage to evoke awareness and share sense of crisis. This stage is the most important stage, we cannot go to next stage without clearing this particular stage. "Innovating" means "to change", therefore, first everyone must understand reason for the change. What will happen if we failed to change? The management site must deliver powerful message and visualize the aim of management innovation. For me the important key to succeed in the management innovation is by changing the mind of workers. Changing Mind means to change the workers' current comfort zone to a new comfort zone. Creating new comfort zone, we must have clear and powerful image of future vision status where our innovation process have already succeed. For example, by giving cooperation in reformation process every worker will earn more salary and bonus without having doing any overtime. 

What is comfort zone ?
The comfort zone is a behavioral state within which a person operates in an anxiety-neutral condition, using a limited set of behaviours to deliver a steady level of performance, usually without a sense of risk (White 2009).[1] A person's personality can be described by his or her comfort zones. Highly successful persons may routinely step outside their comfort zones, to accomplish what they wish. A comfort zone is a type of mental conditioning that causes a person to create and operate mental boundaries. Such boundaries create an unfounded sense of security.Like inertia, a person who has established a comfort zone in a particular axis of his or her life, will tend to stay within that zone without stepping outside of it. To step outside a person's comfort zone, they must experiment with new and different behaviors, and then experience the new and different responses that then occur within their environment.

From my experiences in order to accomplish this stage, I would like to suggest 5S method implementation in your organization. I will explain about 5S Philosophy and how to get start and have a successful 5S implementation in further session. 5S is a great concept to create the best working environment. 5S simplifies your work environment, reduces wastes and non-value activities while improving quality efficiency and safety. By applying 5S method we also can benchmark our workplace management level, workers awareness and problem solving abilities. 5S provides a higher qualities of life and self-esteem for everyone in the organization. 5S in first stage will be focusing on workplace appearance. In first stage we must unite all workers to face the challenges for next level.

2) Stage 2 : Business Process Innovation
Second stage also known as 5S Second stage is stage for innovating the business process in the company. After running the 5S (first stage) activities for certain period such as one year or so, workers will start to realize the need of management innovation. 5S will trained them in how to sense the problem, communicate with each other and solve them. Every section in organization will start to realize what is the real problem that they faced in their work. Second Stage is an important stage which is to clarify the mission of organization and eliminate [ムリ、ムラ、ムダ] in the business process. [ムリ、ムラ、ムダ] means "Unreasonableness, Inconsistency, Waste".

In Second Stage, every section will make "改善:KAIZEN" planning to solve their problems. In this stage the method like IE (Industrial Engineering), Lean Manufacturing (or the Toyota Production System TPS), and other kaizen method will be applied to solve the problem. I will explain it in future session. At same time, we will have to coach and create a basic path for building new corporation strategy. For this, we must first discuss about Sales Strategy, not all company have well-planned strategies. What I meant is most of them depend on past experiences and glory stories. I will explain in future session how to create Sales Strategy by first understanding client,market, competitor. I think it will be useful for SME companies.


3) Stage 3 :Organization Innovation
Organizational innovation refers to new ways work can be organized and accomplished within an organization to encourage and promote competitive advantage. First and Second stages is the fundamental stage to revitalize the organization. The companies that can clear these two stages, already have the abilities to compete in global market. These two stages are based on bottom-up activities. Top-down strategies also an important factor to innovate the management systems. At the second stage, Management Layer would already noticed the strengths and weaknesses of the organization. They would also realized the elements and abilities needed to satisfy their clients as well as the market. Therefore, we will be able to reconstruct the organizations that have accomplished our management strategies. Organizational innovation encourages individuals to think independently and creatively in applying personal knowledge to organizational challenges. Therefore, organizational innovation requires a culture of innovation that supports new ideas, processes and generally new ways of "doing business".


4) Stage 4 :Management Innovation
The road to organizational innovation lies in the ability to impart new knowledge to company's employees and in the application of that knowledge. Knowledge should be used for new ways of thinking, and as a stepping stone to creativity and towards changes and innovations. New Organization will speed-up the process to synchronize with the market's needs. At this stage every organization will be able to create their own business model in order to survive the competition. At this stage the company is already able to establish Sales,Manufacturing,Supply Chain,Logistic and Quality Control Strategies.They will be able to explore their technologies and by combining it they will be able to create new domains for the business.  


[1]  Alasdair A. K. White "From Comfort Zone to Performance Management".