In my previous blog i wrote why we needed to innovate the management system. The word Management Innovation itself has wide definition. If we search about management innovation there are lot of methods or approaches to innovate the management system. I don't want to evaluate which one is good or not because every and each method have their own merits and demerits, the important part is how we apply and work it out in our business environment. However I would like to share my knowledges and experiences in 4 stages towards Management Innovation.
Innovating management system means that we need to create a paradigm shift in our management system drastically. In this process a lot of energies required and a lot challenges have to be faced. Management Innovation that I am heading to is whereby every person in the organization participates and take part in the process.The combination of Bottom-up activities and Top-down strategies must be well-planned to revitalize the whole organization.
1) Stage 1 : Awareness Innovation
First Stage is the stage to evoke awareness and share sense of crisis. This stage is the most important stage, we cannot go to next stage without clearing this particular stage. "Innovating" means "to change", therefore, first everyone must understand reason for the change. What will happen if we failed to change? The management site must deliver powerful message and visualize the aim of management innovation. For me the important key to succeed in the management innovation is by changing the mind of workers. Changing Mind means to change the workers' current comfort zone to a new comfort zone. Creating new comfort zone, we must have clear and powerful image of future vision status where our innovation process have already succeed. For example, by giving cooperation in reformation process every worker will earn more salary and bonus without having doing any overtime.
What is comfort zone ?
The comfort zone is a behavioral state within which a person operates in an anxiety-neutral condition, using a limited set of behaviours to deliver a steady level of performance, usually without a sense of risk (White 2009).[1] A person's personality can be described by his or her comfort zones. Highly successful persons may routinely step outside their comfort zones, to accomplish what they wish. A comfort zone is a type of mental conditioning that causes a person to create and operate mental boundaries. Such boundaries create an unfounded sense of security.Like inertia, a person who has established a comfort zone in a particular axis of his or her life, will tend to stay within that zone without stepping outside of it. To step outside a person's comfort zone, they must experiment with new and different behaviors, and then experience the new and different responses that then occur within their environment.
From my experiences in order to accomplish this stage, I would like to suggest 5S method implementation in your organization. I will explain about 5S Philosophy and how to get start and have a successful 5S implementation in further session. 5S is a great concept to create the best working environment. 5S simplifies your work environment, reduces wastes and non-value activities while improving quality efficiency and safety. By applying 5S method we also can benchmark our workplace management level, workers awareness and problem solving abilities. 5S provides a higher qualities of life and self-esteem for everyone in the organization. 5S in first stage will be focusing on workplace appearance. In first stage we must unite all workers to face the challenges for next level.
2) Stage 2 : Business Process Innovation
Second stage also known as 5S Second stage is stage for innovating the business process in the company. After running the 5S (first stage) activities for certain period such as one year or so, workers will start to realize the need of management innovation. 5S will trained them in how to sense the problem, communicate with each other and solve them. Every section in organization will start to realize what is the real problem that they faced in their work. Second Stage is an important stage which is to clarify the mission of organization and eliminate [ムリ、ムラ、ムダ] in the business process. [ムリ、ムラ、ムダ] means "Unreasonableness, Inconsistency, Waste".
In Second Stage, every section will make "改善:KAIZEN" planning to solve their problems. In this stage the method like IE (Industrial Engineering), Lean Manufacturing (or the Toyota Production System TPS), and other kaizen method will be applied to solve the problem. I will explain it in future session. At same time, we will have to coach and create a basic path for building new corporation strategy. For this, we must first discuss about Sales Strategy, not all company have well-planned strategies. What I meant is most of them depend on past experiences and glory stories. I will explain in future session how to create Sales Strategy by first understanding client,market, competitor. I think it will be useful for SME companies.
3) Stage 3 :Organization Innovation
Organizational innovation refers to new ways work can be organized and accomplished within an organization to encourage and promote competitive advantage. First and Second stages is the fundamental stage to revitalize the organization. The companies that can clear these two stages, already have the abilities to compete in global market. These two stages are based on bottom-up activities. Top-down strategies also an important factor to innovate the management systems. At the second stage, Management Layer would already noticed the strengths and weaknesses of the organization. They would also realized the elements and abilities needed to satisfy their clients as well as the market. Therefore, we will be able to reconstruct the organizations that have accomplished our management strategies. Organizational innovation encourages individuals to think independently and creatively in applying personal knowledge to organizational challenges. Therefore, organizational innovation requires a culture of innovation that supports new ideas, processes and generally new ways of "doing business".
4) Stage 4 :Management Innovation
The road to organizational innovation lies in the ability to impart new knowledge to company's employees and in the application of that knowledge. Knowledge should be used for new ways of thinking, and as a stepping stone to creativity and towards changes and innovations. New Organization will speed-up the process to synchronize with the market's needs. At this stage every organization will be able to create their own business model in order to survive the competition. At this stage the company is already able to establish Sales,Manufacturing,Supply Chain,Logistic and Quality Control Strategies.They will be able to explore their technologies and by combining it they will be able to create new domains for the business.
3) Stage 3 :Organization Innovation
Organizational innovation refers to new ways work can be organized and accomplished within an organization to encourage and promote competitive advantage. First and Second stages is the fundamental stage to revitalize the organization. The companies that can clear these two stages, already have the abilities to compete in global market. These two stages are based on bottom-up activities. Top-down strategies also an important factor to innovate the management systems. At the second stage, Management Layer would already noticed the strengths and weaknesses of the organization. They would also realized the elements and abilities needed to satisfy their clients as well as the market. Therefore, we will be able to reconstruct the organizations that have accomplished our management strategies. Organizational innovation encourages individuals to think independently and creatively in applying personal knowledge to organizational challenges. Therefore, organizational innovation requires a culture of innovation that supports new ideas, processes and generally new ways of "doing business".
4) Stage 4 :Management Innovation
The road to organizational innovation lies in the ability to impart new knowledge to company's employees and in the application of that knowledge. Knowledge should be used for new ways of thinking, and as a stepping stone to creativity and towards changes and innovations. New Organization will speed-up the process to synchronize with the market's needs. At this stage every organization will be able to create their own business model in order to survive the competition. At this stage the company is already able to establish Sales,Manufacturing,Supply Chain,Logistic and Quality Control Strategies.They will be able to explore their technologies and by combining it they will be able to create new domains for the business.
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